CIA 111 - Outlook

Number of Credits: 2
Apply skills to personal information management software to manage Outlook settings, processes, messages, schedules, contacts, and tasks. This course prepares students to complete the MOS Microsoft Outlook 2019 Associate Certification exam, which is completed as the final exam. Certification is not guaranteed. An additional $80 fee is required. Basic technology skills are recommended. (Formerly offered as OFFC-111; credit will not be awarded for both.)(Fall)Two hours lecture each week. Two Credits. Two billable hours.

Pre-requisite(s): exemption/completion of ENG 001.

Course Outcomes: Upon successful completion of this course, students will be able to:

Create Microsoft Outlook accounts using any personal information manager application.
Manage the Outlook environment using Microsoft Outlook software. Specific skills include: customize settings, print and save Outlook information, and perform search operations.
Manage message using Microsoft Outlook software. Specific skills include: configure mail settings, create, format, organize and manage messages.
Manage schedules using Microsoft Outlook software. Specific skills include: create and manage calendars, and create, organize, and manage appointments, meetings, events, notes, tasks, and journals.
Manage contacts and groups using Microsoft Outlook software. Specific skills include: create and manage contacts and groups.