CYBR 108 - Computer Repair and Support

Number of Credits: 3
Computer Repair and Support provides the student with hands-on experience installing, configuring and maintaining computers and operating systems, software and other devices. Students will have the opportunity to develop troubleshooting and diagnostic skills, and will learn basic concepts of mobile device support, software virtualization and imaging. (Fall & Spring Only) Two hours lecture each week. Two hours laboratory each week. Three Credits. Three billable hours.

Pre-requisite(s): eligibility for ENGL 101 , plus exemption/completion of MAT 094, MAT 015 , or MATH 113 .
Course Objectives: Upon successful completion of this course, students will be able to:

Install and configure standard computer components, such as expansion cards, storage devices and RAM. (PG2, PG3)
Install and configure laptop hardware and components. (PG2, PG3)
Install and configure printers, and perform printer maintenance. (PG2, PG3)
Explain environmental impacts and the purpose of environmental controls in computer technology. (PG1)
Configure and apply BIOS settings. (PG2, PG3)
Install and configure desktop operating systems using the most efficient and appropriate method. (PG2)
Describe and perform common preventive maintenance procedures. (PG1)
Explain the basic concepts of software virtualization. (PG1)
Implement security best practices to secure a computer workstation. (PG3,PG5)
Troubleshoot common issues related to computer components, such as motherboards, RAM, power supplies and drives. (PG2, PG3)